Free UK Mainland delivery on orders over £10.
UK Mainland delivery on orders under £10 is £1.50.
Piano Delivery - Free Standard Courier Delivery within 25 miles radius*
and other piano delivery options available. Read more below.
Click & Collect now available - Read more here
Please Note: During these uncertain times, there is a chance that your order may be delayed. We are working with our couriers to try an ensure that your orders arrive with you as soon as possible. Whilst we endevour to supply all orders within 5-10 days where this is not the case we will contact you immediately to inform you of expected delivery update. Thank you for your patience.
We offer a range of worldwide delivery services, with interactable and trackable options.
Delivery options & prices will be shown upon entering your address in the checkout. Pricing is calculated by weight and will displayed in your shopping basket, updating to the relevant weight of the basket contents. Below is a table of our services and an average estimate of delivery times.
|UK||Standard||3 - 4 days||See below for pricing|
|UK||Express||Next Day||See below for pricing|
|Europe||Standard||3 - 7 days||See below for pricing|
|Europe||Express||1 - 2 days||See below for pricing|
|Rest of World||Express||2 - 8 days||See below for pricing|
Delivery Timescale & Services
Estimated delivery times stated above are average and will vary depending on stock status and the delivery service you select. Whilst we cannot guarantee either estimated delivery dates stated by our couriers the vast majority of orders are delivered within the estimated time.
If you live in a remote area, delivery may take longer. For a full list of country delivery time-scales please click the link below.
An email will be sent to you (or SMS text if you prefer) to confirm when an order leaves our store. Orders placed before 3pm on express delivery will be dispatched same day.
Can I Track My Order?
- Express Shipping
- Change delivery date & time
- Change delivery address
- Leave with neighbour
Our express shipping has a fully interactive delivery system which allows you to track, change delivery address, date & more!
Once your order has been picked up you will receive a tracking ID and a link to the tracking portal - From here you can handle everything to do with your order.
The courier should leave a card to let you know they tried to deliver. They will usually try to deliver again the next day, but alternatively you can contact them directly using the details they provide on the card, to arrange a different delivery day.
Hogan Music LTD
Responsibility for ownership of the goods passes to purchaser once we have delivered them.
We can only deliver goods to the same address to which the credit/debit card used to pay for the goods is registered, except in cases where payment has been made by cheque, postal order or banker's draft, and the funds have cleared fully against our account. There are NO exceptions to this rule.
Unless otherwise advised, delivery will be made by a fully-insured courier service, within normal business hours. A signature at this address will be required.
The charge for delivery will be shown at the final checkout stage before final submission.
All delivery times and dates are subject to stock availability and backlog.
Unfortunately Hogan Music Ltd can in no circumstances therefore compensate for delayed orders.
*FREE DELIVERY offers are to Mainland UK Addresses only, when using our system you may be prompted for country tab, if you are outside the mainland UK (N. Ireland, Channel Islands, Scottish Islands etc.) please choose the appropriate area. *FREE DELIVERY is defined by no additional charge made over and above the advertised cost of the goods ordered, however the cost of delivery is included in the charge for products or services to the customer and forms part of the order.
Goods returned for refund will not have this part of the charge for products or services refunded. Damages/shortages must be notified within 3 working days of delivery.
This does not affect your statutory rights.
We use DHL as our worldwide courier. For a full list of countries and the associated delivery zones please see here.
Zone 1: Includes Belgium, France (Paris & Orly), Germany (Cologne & Frankfurt), Guernsey, Ireland, Jersey, Luxembourg, and Netherlands.
Zone 2: Includes France (rest of), Germany (rest of), and Monaco.
Zone 3: Includes Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain, Sweden, and Vatican City.
Zone 4: Includes Andorra, Bulgaria, Croatia, Cyprus, Czech Rep., Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, and Slovenia.
Zone 5: Includes Albania, Bosnia and Herz., Canary Islands, Faroe Islands, Gibraltar, Greenland, Iceland, Israel, Kosovo, Liechtenstein, Montenegro, North Macedonia, Norway, Serbia, Switzerland, and Turkey.
|Weight||Zone 1||Zone 2||Zone 3||Zone 4||Zone 5|
Zone 6: Includes United States.
Zone 7: Includes Belarus, Canada, Mexico, Moldova, and Ukraine.
Zone 8: Includes Bahrain, Bangladesh, Bhutan, Cambodia, China, Hong Kong, India, Indonesia, Japan, Kuwait, Laos, Macau, Malaysia, Myanmar, Nepal, New Zealand, Oman, Philippines, Qatar, Russia, Singapore, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, United Arab Emir., and Vietnam.
Zone 9: Includes Brunei, Jordan, Saudi Arabia, and Solomon Isl..
Zone 10: Includes Afghanistan, Algeria, American Sam. Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African, Chad, Chile, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D Ivoire, Cuba, Curacao, Djibouti, Dominica, Dominican Rep., East Timor, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, Falkland Isl. Fiji, French Guyana, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea Republic, Guinea-Bissau, Guinea-Equat., Guyana (British), Haiti, Honduras, Iran, Iraq, Jamaica, Kazakhstan, Kenya, Kiribati, Kyrgyztan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Isl., Martinique, Maurutania, Mauritius, Mayotte, Micronesia, Mongolia, Monserrat, Morocco, Mozambique, Namibia, Nauru, Nevis, New Caledonia, Nicaragua, Niger, Nigeria, Niue, No. Mariana Islands, North Korea, Pakistan, Palau, Panama, Papua New Guin., Paraguay, Peru, Puerto Rico, Reunion, Rwanda, Samoa, Sao Tome & Princ., Senegal, Seychelles, Sierra Leone, Somalia, Somaliland, South Sudan, St. Barthelemy, St. Eustatius, St. Helena, St. Kitts, St. Lucia. St. Maarten, St. Vincent, Sudan, Suriname, Swaziland, Syria, Tahiti, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tob., Tunisia, Turks & Caicos Isl., Tuvalu, Turkmenistan, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Virgin Islands (GB & US), Yemen, Zambia, and Zimbabwe.
Zone 11: Includes Australia.
|Weight||Zone 6||Zone 7||Zone 8||Zone 9||Zone 10||Zone 11|
Standard Courier Delivery - FREE within a 25 mile radius*
When you add this product to your shopping basket, you will be provided with our standard courier delivery option. This will deliver the piano to the front door on the ground floor of your house or building. This service will not deliver the piano into your home.
*Please contact us on 01635 37868 for a delivery prices outside 25 mile radius.
2 Person Delivery Service
The delivery personnel will deliver the piano to a ground room floor** of your choice, rather than just the front door. Please note that this service will take a few days longer than the standard courier. If you would require a 2 person delivery service, please contact us on 01635 37868 for further information.
Premium Delivery and Installation Service
The delivery personnel will deliver the piano to a ground room floor** of your choice, fully assembled and all packaging will be removed and taken with them. If you would prefer a delivery and installation service, please contact our sales team on 01635 37868 who will be happy to set up a quotation for you and provide you with more information on this service.
**1st floor+ delivery options available at additional cost. Please call 01635 37868 for more info.